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Trust & Safety

Your safety and security come first.

We built WeOut from the ground up to protect guests, support honest hosts, and ensure every transaction is 100% secure.

Trust and safety assurance
Verified Hosts • 100% Escrow Protection

Core Security

Four Pillars of Trust on WeOut

Vetted & Verified Hosts

Nobody sells on WeOut anonymously. Every host undergoes identity verification via Stripe before paid tickets can be listed.

Protected Escrow Payouts

Host payouts are held safely in escrow until after the event takes place, guaranteeing automatic refunds if an event is cancelled.

Verified Guest Reviews

Only attendees with confirmed bookings can submit reviews after attending, keeping ratings 100% authentic and unmanipulated.

Bank-grade Encryption

All payments run directly through Stripe with PCI DSS Level 1 compliance. Your full credit card details never hit our servers.

Our Policies

How We Protect Every Booking

1

Host Verification & Standards

Host applications are reviewed by our team. Paid ticket sales are enabled only after identity and bank account verification. Hosts violating community standards are immediately suspended and their listings deactivated.

2

Escrow & Refund Guarantees

When you book, funds stay in escrow until the event ends. If a host cancels, 100% of your payment (including all fees) is automatically refunded to your original payment method.

3

Transparent Community Guidelines

We strictly enforce policies against harassment, false listings, and offline payments. Every host and guest agrees to our Community Guidelines when using the platform.

Notice something suspicious?

Our dedicated safety team reads every single report. If an event or user feels unsafe, let us know right away.

Report an issue